Terms & Conditions

Terms & Conditions

Welcome to Soham

By accessing our studio and enrolling in our classes, you agree to comply with and be bound by the following terms and conditions of use. Please review them carefully.

1. Health Declaration and Safety
  • Participants must inform Soham of any health conditions, injuries, or recent surgeries that may affect their ability to participate in yoga or dance classes.
  • Participants are strongly encouraged to seek medical advice before starting any new exercise program.
  • Soham is not liable for any injuries or health complications that arise during or after participation in our classes.
  • Participants are encouraged to maintain personal health or accident insurance to cover any unforeseen incidents.
2. Payments and Refunds
  • All payments for classes, memberships, and workshops are due in full upon enrollment. Prices are subject to change with prior notice.
  • Refunds: Fees are non-refundable except in the following exceptional circumstances, at the discretion of Soham management:
    • Severe illness or injury, with the provision of a medical certificate.
  • Memberships and class packs are not transferable between individuals and must be used by the enrolled participant only.
  • Fees collected are on a monthly, quarterly, half-yearly, or annual basis, and are fixed regardless of the number of classes attended within the selected period.
3. Cancellations and Missed Classes
  • Soham reserves the right to cancel classes due to unforeseen circumstances. Affected participants will be offered an alternative session where possible or a credit for a future class.
  • Refunds for missed classes are not provided under any circumstances.
4. Membership and Packages
  • All memberships and class packages have a specific expiration date and must be used within the designated time frame.
5. Studio Etiquette
  • Participants are expected to follow studio rules and respect the space, instructors, and community members.
  • Soham reserves the right to refuse service or terminate memberships of individuals not adhering to the policies, including disruptive behavior, harassment, or inappropriate conduct.
6. Personal Property
  • Soham is not responsible for lost, stolen, or damaged personal property in or around the premises.
  • Participants are encouraged to keep valuables at home or securely stored during classes.
7. Liability Waiver
  • By participating in classes, participants agree to release Soham, its owners, instructors, and employees from all liability related to injuries or damages that may occur on the premises or during participation in our programs.
  • This waiver includes but is not limited to risks associated with physical exertion, equipment use, and the nature of yoga and dance activities.
8. Dispute Resolution
  • Any disputes between participants and Soham shall first be attempted to be resolved amicably through direct negotiation.
  • If a resolution cannot be reached, disputes will be settled through arbitration, in accordance with the laws of the United Arab Emirates. The costs of arbitration shall be borne by the party initiating the dispute, unless otherwise determined by the arbitrator.
9. Changes to Services
  • Soham reserves the right to modify or discontinue any aspect of its services, classes, or pricing at any time, with or without prior notice.
10. Privacy Policy
  • Personal information collected by Soham will be used in accordance with our privacy policy, which is compliant with applicable data protection laws.
  • Personal data will not be shared with third parties without the participant’s consent, except as required by law.
11. Intellectual Property and Media Use
  • All content provided during classes, including choreography, teaching methods, and materials, is the proprietary property of Soham and may not be recorded, reproduced, or distributed without explicit permission.
  • By participating in classes or events, participants grant Soham Studio the right to use photos or videos taken during these sessions for promotional purposes. Participants may opt out by providing written notice.
12. Health and Safety Compliance
  • Participants must comply with all health and safety instructions and guidelines provided by Soham staff, including COVID-19 protocols or other health-related measures.
  • Failure to comply with health and safety guidelines may result in removal from the class or termination of membership.
13. Child Supervision
  • Children under the age of 16 must be accompanied by an adult unless enrolled in a designated children’s class.
  • Soham Studio is not responsible for the supervision of minors before or after class times.
14. Dress Code
  • Participants are required to wear appropriate attire as defined by Soham Studio for each class. This includes comfortable, non-restrictive clothing suitable for physical activity, and any specific attire requested by the instructor.
15. Personal Conduct
  • Participants must conduct themselves in a respectful manner. Harassment, abuse, or disruptive behavior of any kind will not be tolerated and may result in immediate removal from the premises or termination of membership.
16. Booking and Scheduling
  • All classes must be booked in advance. Soham reserves the right to refuse admittance to classes that are fully booked.
  • In the event of a fully booked class, participants may be placed on a waiting list and will be notified if a spot becomes available.
17. Use of Facilities
  • Use of studio facilities is permitted only during scheduled class times or as otherwise authorized by Soham.
  • Participants are expected to maintain cleanliness and respect for shared spaces.
18. External Instructors and Workshops
  • External instructors and special workshops may have additional terms and conditions which participants are required to comply with. These will be provided at the time of booking.
19. Force Majeure
  • Soham shall not be liable for any failure to perform its obligations under these terms and conditions due to events beyond its reasonable control, including but not limited to natural disasters, pandemics, governmental restrictions, or other force majeure events.
20. Changes to Terms and Conditions
  • Soham reserves the right to amend these terms and conditions at any time. Continued use of the studio or participation in classes after such changes constitutes agreement to the new terms.
21. Acceptance of Terms
  • By enrolling in classes or using Soham facilities, participants acknowledge that they have read, understood, and agreed to be bound by these terms and conditions.